We offer flexible delivery options to suit your needs. Check expected delivery times and enjoy fast, secure delivery to your address.

Shipping and Delivery Information

We offer delivery service 7 days a week to ensure a flexible and seamless shopping experience. Shipping fees vary depending on the type of service you choose (regular or express), the location of the order, and the final destination.

We offer express delivery to most areas worldwide, while standard delivery is available to a limited number of countries. Upon checkout, you’ll see all available shipping options based on the delivery address you entered.

We aim to deliver your orders as quickly and as well as possible.

Estimate Delivery Times

Delivery times are calculated from the moment the package is shipped and are used as an approximate guide. While we are committed to timely delivery, we are not responsible for any delays resulting from customs clearance or payment failure, but we will do our best to minimize any potential problems.

Depending on your geographic location, your order will be handled by trusted delivery partners to ensure an efficient and reliable service.

Order Confirmation and Payment Process

  • When your order is completed, you will receive an email acknowledging receipt. Please note that this message does not confirm your order has been accepted.

  • If you choose to pay by card, your order will only be confirmed after:

    Successful payment authorization,
    Verify the shipping address,
    and check product availability.

  • Once your order is confirmed, we will send you an email with shipping details and your final order.

  • If we encounter any problems during processing, we will notify you immediately, and no amount will be deducted from your card.

    At Villa Rochelle, we’re committed to providing a seamless shopping experience and timely delivery. If you have any questions or need support, don’t hesitate to contact our customer service team—we’re always here to help.